AVP of Operations

Nashville, TN
Position Type: Full-Time
Category: Multi Site Ops and Clinical Leadership
Company: Gentiva Hospice
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Overview

Lead Hospice Operations with Excellence and Compassion.

Are you a seasoned healthcare leader with a passion for driving clinical excellence, operational efficiency, and compassionate care?

We’re looking for an experienced Area Vice President (AVP) of Hospice Operations to oversee and elevate our multi-site hospice operations. This high-impact leadership role will ensure regulatory compliance, strategic growth, quality care delivery, and community engagement across multiple hospice programs and markets.

Key Responsibilities:

  • Lead Local Operational Strategy: Direct day-to-day business operations, financial management, staff development, admissions, payroll, and quality assurance across multiple hospice sites.

  • Ensure Regulatory Excellence: Maintain compliance with Medicare, state licensing, accreditation, and federal regulations; manage readiness for surveys and audits.

  • Build and Grow Partnerships: Develop and expand referral relationships with hospitals, SNFs, physicians, and discharge planners aligned to revenue targets.

  • Patient-Centered Oversight: Ensure delivery of quality patient and family services, including clinical oversight in home, hospital, and long-term care settings.

  • Team Leadership: Supervise executive directors, medical staff, volunteer programs, and interdepartmental teams to optimize care coordination and performance.

  • Public and Community Relations: Serve as a visible ambassador for the organization in the community, manage PR initiatives, and resolve public or patient concerns.

  • Performance Improvement: Participate in ongoing quality assessment and improvement programs, driving best-in-class hospice care.

About You

Education:

  • RN Degree highly preferred

  • Bachelor's degree in Healthcare Administration, Business, or related field considered

Experience:

  • Multi-site operational leadership experience strongly preferred

  • 5+ years of progressive leadership experience in hospice or healthcare operations

  • 3+ years of direct healthcare services leadership preferred

  • Proven expertise in regulatory compliance, budgeting, staff leadership, and multi-site operations

  • Experience with HomeCare HomeBase (HCHB) strongly preferred

  • In-depth knowledge of hospice CoPs, CMS regulations, and accreditation standards

  • Strong communication and organizational skills

  • Critical thinking and problem-solving mindset

  • Passion for patient-centered care and interdisciplinary teamwork

  • Ability to balance strategy, operations, and field leadership

Licensure:

  • Active RN License required (if applicable)

  • Valid driver's license and auto insurance

Technical Skills:

  • Intermediate skills in Microsoft Excel and PowerPoint

  • Comfortable with data systems, electronic medical records (EMR), and analytics

We Offer

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

  • Competitive Pay

  • 401(k) with Company Match

  • Career Advancement Opportunities

  • National & Local Recognition Programs

  • Teammate Assistance Fund

Additional Full-Time Benefits:

  • Medical, Dental, Vision Insurance

  • Mileage Reimbursement or Fleet Vehicle Program

  • Generous Paid Time Off + 7 Paid Holidays

  • Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)

  • Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)

  • Free Continuing Education Units (CEUs)

  • Company-paid Life & Long-Term Disability Insurance

  • Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Apply today to lead with compassion, drive clinical excellence, and shape the future of hospice care.

Legalese

  • This is a safety-sensitive position

  • Employee must meet minimum requirements to be eligible for benefits

  • Where applicable, employee must meet state specific requirements

  • We are proud to be an EEO employer

  • We maintain a drug-free workplace

Keywords: Hospice Leadership, Healthcare Jobs, RN Leadership, AVP Operations, Hospice Administrator, Executive Jobs Healthcare, Hospice Operations Director

ReqID: 2025-126460
Category: Multi Site Ops and Clinical Leadership
Position Type: Full-Time
Company: Gentiva Hospice

Apply