Telephonic Triage Nurse

Mooresville, NC
Position Type: Part-Time
Category: Customer Service/Support
Company: Gentiva
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We’re looking for a Telephonic Triage Nurse to join our team.You will directly report to the Telephonic Triage Manger. This is a remote position and you will be responsible toassess callers' symptoms, to prioritize calls and to advise patients or families in basic treatment or to make the critical decision to send a nurse to evaluate the patient’s current situation.

This shift is Sunday: 7a-3:30p EST, Wednesday: 5p-9p EST & Saturday: 7a-3:30p EST.

  • Receives and responds to calls for assigned Hospice service area

  • Collects appropriate data in order to make informed decisions related to patients care

  • Prioritizes various patient care situations, providing information, education, support, and continuity of care in relation to needs identified on the Plan of Care to the patient’s family and/or significant others via the phone or assigns on-call RN or other appropriate discipline to complete an in-person patient visit

About You

  • Graduate of an accredited school of nursing

  • Current Registered Nurse (RN) licensure within a NLC Compact State, Three (3) years clinical experience

  • Must possess a minimum of two (2) years’ experience, either in oncology, long-term care, or hospice or home health

  • Prior experience with telephone triage

  • Prior experience using Electronic Medical Records (EMR) and Microsoft Office Suit including Word and Outlook

We Offer

  • Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO

  • Opportunity to Participate In a Fleet Program

  • Competitive Salaries

  • Mileage Reimbursement

  • Professional Growth and Development Opportunities


  • This is a safety-sensitive position

  • Employee must meet minimum requirements to be eligible for benefits

  • Where applicable, employee must meet state specific requirements

  • We are proud to be an EEO employer

  • We maintain a drug-free workplace

ReqID: 2023-84270
Category: Customer Service/Support
Position Type: Part-Time
Company: Gentiva
Type of Service: Hospice Only

Apply Now